Java Runtime Environment (JRE) is not enabled in your web browser.
Please follow the instructions below to enable the Sun JRE though your Web browser.
Since browsers are frequently updated and individual computers can be highly modified and customized, your settings may differ from the ones described below. Contact your system administrator or office tech support for assistance with your computer. Our staff cannot provide technical support for your equipment. Thank you for your understanding.
Internet Explorer 4.x and Up
Mozilla 1.x
- From the menu bar, choose Edit --> Preferences
- Select the Advanced category
- Check the box labeled "Enable Java"
- Click OK to save your preference.
Netscape 7.x
- From the menu bar, choose Edit --> Preferences
- Select the Advanced category
- Check the box labeled "Enable Java"
- Click OK to save your preference.
Netscape 4.x
- From the menu bar, choose Edit --> Preferences
- Select the Advanced category
- Select "Certificates"
- Check the box labeled "Enable Java"
- Check the box labeled "Enable Java Plug-in"
- Click OK to save your preference.
Other Web Browsers
Firefox 0.8 and Up
- Start Mozilla Firefox browser or restart it if it is already running.
- Select Tools > Options.
- Dialog box: Options
- Click Web Features > Select Enable Java
AOL 3.x and Up
Please refer to this Help page on AOL Issues with Java software.
Opera 4.x and Up
- Opera for Windows does not use the Sun JRE, but an embedded version already inside the Opera Web browser.
- Opera for other platforms may support Java software through the use of the Sun JRE. Please consult your Opera platform documentation.
- For further information, please review the following Opera Support article:
Support for Java software in Opera
- Click "Tools" --> "Internet Options"
- Select the Advanced Tab, and scroll down to "Java (Sun)"
- Check the box next to the "Use Java (your version number)" version
- Next, select the Security Tab, and select the "Custom Level" button
- Scroll down to "Scripting of Java applets"
- Make sure the "Enable" radio button is checked.
- Click OK to save your preference.
